Cancellation and Return Policy

CONSUMER RIGHTS – WITHDRAWAL – CANCELLATION RETURN CONDITIONS

GENERAL:

If you place an order electronically through the website you are using, you are deemed to have accepted the preliminary information form and distance sales contract presented to you.

Buyers are subject to the provisions of the Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation (RG: 27.11.2014/29188) and other laws in force regarding the sale and delivery of the product they purchase.

The shipping costs, which are the product shipping costs, will be paid by the buyers.

Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.

The purchased product must be delivered complete and in accordance with the qualifications specified in the order and with documents such as the warranty certificate and user manual, if any.

If the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days of learning about this situation. The total price must be returned to the Buyer within 14 days.

IF THE PRICE OF THE PURCHASED PRODUCT IS NOT PAID:

If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

PURCHASES MADE WITH UNAUTHORIZED USE OF A CREDIT CARD:

If, after the product is delivered, it is determined that the credit card used by the Buyer for payment was used unfairly by unauthorized persons and the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contracted product to the SELLER within 3 days, the shipping costs of which will be borne by the SELLER.

IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORSE REASONS:

If force majeure reasons that the Seller cannot foresee occur and the product cannot be delivered on time, the situation will be notified to the Buyer. The Buyer may request the cancellation of the order, replacement of the product with a similar one or postponement of delivery until the obstacle is eliminated. If the Buyer cancels the order; if the payment was made in cash, this fee will be paid to the Buyer in cash within 14 days from the cancellation. If the Buyer made the payment by credit card and cancels, the product fee will be returned to the bank within 14 days from the cancellation, but it is possible for the bank to transfer the amount to the Buyer's account within 2-3 weeks.

THE BUYER'S OBLIGATION TO CHECK THE PRODUCT:

The Buyer will inspect the goods/services subject to the contract before receiving them; will not receive damaged and defective goods/services such as crushed, broken, torn packaging, etc. from the cargo company. The goods/services received shall be deemed to be undamaged and intact. The BUYER shall protect the goods/services with care after delivery. If the right of withdrawal is to be exercised, the goods/services shall not be used. The invoice shall also be returned together with the product.

RIGHT OF WITHDRAWAL:

The BUYER; may exercise the right of withdrawal from the contract by rejecting the goods within 14 (fourteen) days from the date of delivery of the purchased product to him/her or to the person/institution at the address he/she indicated, without assuming any legal or criminal liability and without giving any reason, provided that he/she notifies the SELLER via the contact information below.

CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: ANIL KONF. SAN. VE TİC. LTD. ŞTİ.
ADDRESS: Akdeniz Mah. Mimar Kemalettin Cad. NO:71 E KONAK/IZMIR - TURKEY
EMAIL: info@anilkids.com
TEL: +90 (850) 811 76 76
FAX: +90 (850) 811 76 76

PERIOD OF THE RIGHT OF WITHDRAWAL:

If the Buyer purchases a service, this 14-day period begins as of the date the contract is signed. The right of withdrawal cannot be used in service contracts where the service is started with the consumer's approval before the end of the right of withdrawal period.

The expenses arising from the use of the right of withdrawal belong to the SELLER.

In order to use the right of withdrawal, a written notification must be made to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days and the product must not have been used within the framework of the "Products for Which the Right of Withdrawal Cannot Be Used" provisions set forth in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

The invoice of the product delivered to the 3rd party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning. Returns of orders whose invoices are issued on behalf of institutions cannot be completed unless a RETURN INVOICE is issued.)

The return form, the box, packaging and standard accessories, if any, of the products to be returned must be delivered complete and undamaged.

RETURN CONDITIONS:

The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest from the receipt of the notice of withdrawal and to receive the goods back within 20 days.

If the value of the goods decreases due to a reason caused by the BUYER's fault or if the return becomes impossible, the BUYER shall compensate the SELLER for the damages in proportion to his fault.

is obliged to do so. However, the BUYER is not responsible for any changes or deteriorations that occur due to the proper use of the goods or product during the right of withdrawal period.

If the campaign limit amount set by the SELLER falls below due to the use of the right of withdrawal, the discount amount used within the scope of the campaign will be canceled.

PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED:

Underwear, swimsuits and bikini bottoms, make-up materials, disposable products, goods prepared at the request of the BUYER or clearly in line with personal needs and not suitable for return, goods that are at risk of rapid deterioration or have a possible expiration date, products that are not suitable for return in terms of health and hygiene if the packaging is opened by the BUYER after being delivered to the BUYER, products that are mixed with other products after being delivered and cannot be separated by nature, goods related to periodical publications such as newspapers and magazines, other than those provided within the scope of the subscription agreement, services performed instantly in electronic environment or intangible goods delivered to the consumer instantly, and sound or image recordings, books, digital content, software programs, data recording and data storage devices, computer consumables, cannot be returned if the packaging is opened by the BUYER, as required by the Regulation. In addition, it is not possible to use the right of withdrawal regarding services whose performance has started with the consumer's approval before the expiration of the right of withdrawal period, as required by the Regulation.

Cosmetics and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery consumables (toner, cartridge, ribbon, etc.) can be returned if their packaging is unopened, untested, undamaged and unused.

DEFAULT STATUS AND LEGAL CONSEQUENCES

BUYER accepts, declares and undertakes that if he/she makes the payment transactions by credit card and goes into default, he/she will pay interest within the framework of the credit card agreement between the cardholder bank and the bank and will be liable to the bank. In this case, the relevant bank may take legal action; it may request the expenses and attorney fees that will arise from the BUYER and in any case, if the BUYER goes into default due to his/her debt, the BUYER accepts that he/she will pay the SELLER's damages and losses due to the delayed performance of the debt.

PAYMENT AND DELIVERY

You can make a payment of TL, USD, EUR, GBP to one of our bank accounts below by making a Bank Transfer, EFT (Electronic Fund Transfer) or SWIFT payment.

Anıl Konfeksiyon San. Tic. Ltd. Şti.
Bank Currency Iban Swift Code
Garanti BBVA TL TR15 0006 2000 1490 0006 2971 40 TGBATRIS
Garanti BBVA USD TR35 0006 2000 1490 0009 0887 31 TGBATRIS
Garanti BBVA EUR TR93 0006 2000 1490 0009 0889 48 TGBATRIS
Garanti BBVA GBP TR84 0006 2000 1490 0009 0837 75 TGBATRIS
Kuwait Turk TL TR69 0020 5000 0001 5312 7000 01 KTEFTRIS
Kuwait Turk USD TR85 0020 5000 0001 5312 7001 01 KTEFTRIS
Kuveyt Turk EUR TR58 0020 5000 0001 5312 7001 02 KTEFTRIS
Kuveyt Turk GBP TR31 0020 5000 0001 5312 7001 03 KTEFTRIS
QNB Finansbank TL TR57 0011 1000 0000 0077 7469 22 FNNBTRIS
QNB Finansbank USD TR08 0011 1000 0000 0077 7712 78 FNNBTRIS
QNB Finansbank EUR TR78 0011 1000 0000 0077 7712 79 FNNBTRIS
Vakıf Katılım TL TR77 0021 0000 0002 6770 4000 01 VAKFTRIS
Vakıf Katılım USD TR93 0021 0000 0002 6770 4001 01 VAKFTRIS
Vakıf Katılım EUR TR66 0021 0000 0002 6770 4001 02 VAKFTRIS
Vakıf Katılım GBP TR39 0021 0000 0002 6770 4001 03 VAKFTRIS
You can benefit from online single payment or online installment opportunities with your credit cards through our website. In your online payments, the amount will be withdrawn from your credit card at the end of your order.